Emergency locksmith service available 24/7Call (503) 760-1402

Customer reviews

Portland trusts the people behind the keys.

Real feedback from customers who came to Northwest Security & Lock for car keys, rekeying, lock repair, commercial work, emergency service and hard-to-solve key problems.

★★★★★400+ reviews14750 SE Division St, Portland
Showing customer reviews
★★★★★
“Exceptional service! Northwest Security & Lock saved me over $100 compared to what the traveling locksmith quoted me. They also gave me a 10% military discount. The team was efficient and professional.”
★★★★★
“I went in expecting to replace the ignition in my Honda CR-V. Sam diagnosed the real issue as worn keys, made two new ones, and saved me a bunch of money.”
★★★★★
“Sam and his team are incredible. They’ve fixed every situation for my business and for me personally. Very professional, reasonable, affordable, and family owned.”
★★★★★
“Been coming here for 10+ years. Always great service and quick turnaround for my bars, rentals, and personal keys and cars.”
★★★★★
“Sam was the only locksmith out of five I visited who could make my key. He got it done in under a minute.”
★★★★★
“If you need a key for your car, they can do an original key for way cheaper than the dealership. They also offer aftermarket keys for even less. The guys here are super nice.”
★★★★★
“I had new auto keys made, chipped, and keyed for my cylinder. Both guys worked together and got me out quickly. They’re well stocked and professional.”
★★★★★
“I went to three other places to copy a house key and none of them worked. Sam made one that worked perfectly, and he also made me a chipped car key.”
★★★★★
“Key fob works great. Saved us over $300 compared to Mercedes.”
★★★★★
“We needed all the doorknobs and deadbolts in our home replaced. Northwest Security & Lock was the most affordable, clear, friendly, and professional company we called. They came right away and finished in under an hour.”
★★★★★
“They helped rekey my store. The technician was quick, efficient, stayed out of the way of customers, and provided very good customer service.”
★★★★★
“Sam and his brother teamed up on an after-hours service call and saved our day. Our Corvette threw them a few curveballs, but they were careful, quick, and professional.”
★★★★★
“About an hour after I called, my vehicle was unlocked and I had two new keys in my hand. Alex clearly knew exactly what he was doing.”
★★★★★
“These guys are very professional and honest. I brought in a key fob for a battery replacement, and after testing it they told me the battery was still good instead of selling me something I didn’t need.”
★★★★★
“Sam made me a key for my 2015 Chevy Malibu. He was very knowledgeable and friendly. Great work. Highly recommended.”
★★★★★
“Sam made a key for my 2014 Toyota Corolla. Super fast and professional. Treated me with respect and explained the process.”
★★★★★
“Phillip has been a reliable source to me for the past two years. I work in property management and if I need keys copied in mass this is my go-to spot.”
★★★★★
“Sam did something no other locksmith in town could do. I needed three Aqara U100 smart locks keyed to the same key with rare Medeco pins, and he got it done.”
★★★★★
“The dealer sent me here after I couldn’t find anyone to cut the key I needed. Sam handled the high-security laser cut for my motorcycle key.”
★★★★★
“Sam was able to make a copy of a key for me that three other locations were unable to do.”
★★★★★
“Northwest Security & Lock is so reliable. Sam made and programmed a spare fob for my Camry and I was in and out in about ten minutes.”
★★★★★
“We needed replacement locks that no store around had. This company had them. They are my number one choice for hard-to-find locks and lock problems.”
★★★★★
“Sam reprogrammed my key fob at a great price when everywhere else wanted an arm and a leg. Professional and nice. Highly recommend.”
★★★★★
“Very friendly and knowledgeable. Got my car key cut and programmed in no time. They also have a nice selection of novelty key blanks.”
★★★★★
“Great locksmith. I needed to have a cylinder re-keyed and it was perfectly done. Quick work.”
★★★★★
“Alex came quickly and helped us get into our shed without damaging the lock. He also copied a key in record time. We will definitely use him again.”
★★★★★
“This place is great. Sam seems genuine and the prices are fair. He made a copy for my Honda Fit where other local shops said I had to go to a dealer.”
★★★★★
“I duplicate all my fleet keys as soon as I buy a work vehicle. I’ve lost count of how many times I’ve used these guys, and they’ve been dependable every time.”
★★★★★
“The key fob for my Lexus cracked and fell apart. They re-cut the key, replaced the battery and put a new shell on the fob. It works fantastic now.”
★★★★★
“Alex came out on a Sunday to let us into our house after we locked ourselves out. It was above and beyond. Highly recommend.”
★★★★★
“Great service via Oleg. He helped me think through the best options for keying main and garage doors. Very informative and outstanding customer service.”
★★★★★
“Someone stole my car keys and Alex came out and made it a smooth, stress-free process. Super quick, painless and a really good price.”
★★★★★
“I own a body shop and they do all my key and lock work. Great to do business with and highly recommended.”
★★★★★
“They were able to make two keys for my car in about five minutes on a Saturday. Great to deal with.”
★★★★★
“Fast, friendly and professional. These are the best locksmiths I have found. Very good prices and top-quality work.”
★★★★★
“Had a couple of deadbolts rekeyed. I took them to the shop and received quick and efficient service. All my future locksmith needs will be with this business.”

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